Using and caring tips for your Hermès suitcase

Instructions for use and care of your r.m.s. suitcase

Thank you for purchasing the Hermès R.M.S. Created to last, the Rolling Mobility Suitcase (R.M.S.) is a product of exceptional know-how and innovation. Reading carefully through these instructions will help you understand your suitcase better, enjoying it in its totality on your future travels. We recommend taking the following precautions to ensure your suitcase’s longevity.

Telescopic Handle

Thanks to an ingenious mechanism, adjust your R.M.S. handle height in a single step.

USING THE TELESCOPIC HANDLE

Position your suitcase vertically and press the upper side button to automatically release the handle from its compartment.
Next, twist the leather-covered central section towards the front as far as possible, and hold the position to set the desired height. Simply release the handle, and voila!

STORING THE TELESCOPIC HANDLE

Repeat the twisting mechanism to push the handle down for storage.

The lock

Your R.M.S. suitcase features an ultra-flat TSA (Transportation Security Administration)-approved clasp, enabling U.S. customs authorities to inspect it without damaging it. Inserted on the side, near the zipper, it is secured by a personal code.

YOUR SUITCASE HAS ONE OF THESE TWO CLASPS

CHOOSING AND CHANGING YOUR PERSONAL CODE

Enter the code initially provided by your Hermès store using the number wheels. Move the cursor button towards these wheels. Keeping it in this position, select the new code you have chosen. Release the button, which returns to its original position. Check that the modification has been taken into account by moving the cursor back and forth twice. Your code is now modified.
Keep your code in a safe place. It can then be modified if you wish, following the same procedure.

USING THE LOCK FEATURE

Discover how to use your suitcase lock function for peace of mind while traveling. To lock it, turn the numbered wheels to display your code. Place the two metal tabs of the zipper pulls in the notches; when you hear a click, you know they have been properly inserted. Turn the numbered wheels to lock the zippers in place when you're ready to move.
To unlock, line up your code again and press the button; the zippers will be released.
If you forget your code, please contact your nearest Hermès boutique or with the Customer Service department.

In my suitcase...

The R.M.S. suitcase is the perfect companion for your getaways. On the outer backside, a zipped pocket keeps your essentials within easy reach. Inside, the large compartment is generously sized for all your essentials. If you choose the business suitcase, this space is secured by straps. The second storage space, closed by a zipped flap with an additional pocket, is ideal for your most delicate items.

Choose your ideal travel size:
Cabin: H 57 x D 20 x W 35 cm, weight 4 kg, capacity 24 l
Business: H 57 x D 25.5 x W 40 cm, weight 5.3 kg, capacity 41 l

Like any other luggage, the R.M.S. suitcase has been designed to withstand a maximum load of 20 kg. In case of excessive weight, the functioning of the handle may be disturbed. Don't hesitate to adapt the organization of your suitcase for optimal use.

The protective cover

Your suitcase comes with a water-repellent canvas cover for ensuring protection when used or stored.

USING THE PROTECTIVE COVER

To protect your R.M.S. with its cover, place the suitcase vertically and pull the cover down from top to bottom to cover its length. Use the two flaps and snap fasteners to secure the cover in place. This can be done whether the R.M.S. handle is extended or closed.
When your cover is not in use, we recommend keeping it stored in a folded and rolled up manner. You may clean your cover with a soft cloth and soapy water as necessary. To remove any creasing, we recommend ironing your cover at a low temperature.

Fabrics & care instructions

Your R.M.S. is made up of several exceptional materials. We recommend following the below guidelines to ensure quality care.

The leather

As an organic material, Hermès leather evolves and beautifies with time.
It is sensitive to natural hazards: intense heat, direct sunlight, excess humidity, or dryness may change its appearance. After prolonged contact with water, be sure to wipe with a soft cloth to avoid streaks forming.
Materials such as ink, lipstick, perfume or even hydroalcoholic gel may leave a lasting mark. Repeated contact with untreated or deep-colored fabrics may stain light-colored leather.

The canvas

The two large faces of the suitcase are covered in Militaire Sport fabric or printed H Plume canvas, depending on the model.

Hermès canvas is particularly resistant and, for an enhanced protection, is water-repellent.

To ensure its longevity, it is recommended to protect it from natural hazards. Sun exposure or prolonged daylight may alter the fabric’s appearance and color

Wheels and metallic pieces

Ultramobile, your suitcase features four wheels, each consisting of two rubber parts for a silent and easeful glide.

Thanks to the precision and know-how of a silversmith, your R.M.S. clasps and other mechanisms are metallic pieces made from aluminum and steel.

At rest

While your suitcase is not in use, we recommend keeping it in its box or protective cover, away from sunlight and in a dry, cool environment. Regularly entrusting your R.M.S. to Hermès craftsmen is recommended to preserve the original beauty of your suitcase over time. By intervening yourself, with unsuitable products, you risk damaging your suitcase. With this care, your Hermès suitcase will preserve its original beauty and reveal its personality over time.